OnePlus products are made by the highest standards and undergo rigorous testing. If you're still not satisfied with your order, contact us and we will assist you. This table outlines the OnePlus Warranty Policy.
First Year Warranty* EU-wide Consumer Laws*
Device Claim Period 1 year after purchase 2 years after purchase
Access. Claim Period 180 days after purchase N/A
Repair & Replace Yes Yes
Shipping & Handling Covered Covered
* Given DOA (Defect on Arrival) or manufacturing quality errors.
The OnePlus Return Policy gives you the right to return the product within 14 days of delivery without any specific reason. The shipping & handling costs will not be covered by OnePlus in this case.