"Hi Daniel,
Amelie here, stepping in for Léa.
I’m really sorry to hear that you’re experiencing issues with Curve Pay. We're aware of an issue that's causing a small number of our customers to not be able to add their card to Curve Pay. Sadly, your account has been affected.
Let me assure you that we’re currently investigating this problem with the relevant team and we’ll get back to you as soon as we have any updates.
Just to manage your expectations, we don’t have a set timeframe to resolve this for you at the moment.
I'm truly sorry for any inconvenience caused and appreciate your patience – please let me know if there's anything else I can help with in the meantime."
Toliko o tem.